It Starts in the Showroom
The beautiful showrooms are where the magic happens, and the showroom teams are the magicians. From the concierge who greets you at the door to the sales consultants that help you realize your dream designs, everyone is focused on making your experience as enjoyable as it is productive.
Dedicated to your Experience
The sales consultants are highly competent industry professionals with deep knowledge and insight in the brands and products available to you. It’s kind of wrong to call them “sales” consultants. Instead of selling to you, they guide you through the product selection process giving advice and input in ways that are helpful and supportive. It’s your project, they’re there to help make it the best it can be.
Watch this and other videos on the YouTube channel where the sales consultants introduce you to some of their remarkable brands and products. Pirch also has great cooking demonstration videos in which the customer experience chef shows how to use various stoves, ovens and grills to create 5-star meals at home.
Delivery & Installation – The Road Warriors
Unlike nearly every competitor, they don’t outsource critical manufacturing & installation services to anonymous sub-contractors. Their factory-certified technicians are trained to do the job right, and coordinate together with the warehouse and project coordination teams to complete your project with maximum efficiency. They take pride in the details.
The trucks are sanitized daily to protect their teams and their customers. Pirch provides them with cleaning kits and the proper protective gear to keep them and you safe. They clean and sanitize the work area thoroughly before and after installation. Pirch is careful to protect your site during the installation. Installers wear masks, gloves, and shoe coverings.